Wd Smartware For Mac
Summary
WD My Passport not recognized or become inaccessible in Windows or Mac due to No writable WD SmartWare partition found error? Here, useful instructions and tutorials are created to help you fix the issue on Western digital hard drive and recover lost partition data.
How do I recover lost partition to fix 'No writable WD SmartWare partition found' error
- My Cloud: Use the admin username or any user on the My Cloud with read/write access to a password protected Private Share. My Passport Wireless: Use any user name or password combination. The network shares should be visible in File Explorer under Network. Select a password protected Private share to map. Right Click and select Map Network Drive. Review the settings and verify the options.
- The VCD contains the WD SmartWare installation software, the encryption and password protection application, User Manuals, and other resource files. The VCD looks like an actual CD volume and appears on the screen each time you connect your WD drive to the computer.
- MY BOOK ESSENTIAL USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Welcome to your My Book® Essential external hard drive, an elegant, high-capacity storage solution for all the chapters of your di gital life.
- Sep 14, 2014 Thanks for your prompt reply. I have been reading articles regarding the WD problems and loss of data which is why I made the post. My problem is I cannot trace where on my computer the SmartWare app is located - certainly not in the Applications folder.
Upthere®, a Western Digital brand, is transforming the personal storage market by providing a new and better way to keep, find, and share what’s important and meaningful. WD® is a leading global data storage brand that empowers people to create, manage, experience and preserve digital content on a range of devices. WD SmartWare Pro provides you with the flexibility to select the files you want to back up or simplify your backup experience by automatically scanning your computer to find and back up pre-define.
'I purchased a My Passport 1TB and have successfully installed this drive to do a few backups. But since last night, it keeps saying 'No writable WD SmartWare partition found' and becomes inaccessible. There are thousands of photos and film used at work on the disk and I do not want to lose my data. So, is there any application, software or method to fix the issue and restore the lost partition?'
Overview of 'No writable WD SmartWare partition found' error
'No writable WD SmartWare partition found' is an error that usually makes the Western external hard drive not recognized or inaccessible. Just like the case mentioned above, many users have troubled by this issue on the Western Digital hard drive, especially on My Passport in Windows operating system and Mac. If you are unfortunately encountering such a situation, you may take the risk of data loss and disk replacement. But don't worry! Here, some useful instructions and tutorials are created to help you fix 'No writable WD SmartWare partition found' problem and recover lost partition data.
How to fix 'No writable WD SmartWare partition found' error without losing data
Just follow the two steps below and then you can fix the error without data loss.
Step 1. Recover data from the inaccessible Western digital hard drive
To recover data from the Western Digital hard drive when it cannot open due to 'No writable WD SmartWare partition found' error, you can try EaseUS hard drive recovery software. It works well to retrieve data from lost partition. Here, if you are using Mac, just download the Mac version.
1. Connect WD external hard drive to PC, download and launch EaseUS free data recovery software, select the disk and click 'Scan' button.
2. The software will soon start a quick scan to find the lost & existing data on the WD hard drive partition. After it completed, a deep scan will automatically launch in order to find more files.
3. After the scan, preview and choose the files you want. Finally, click 'Recover' button to retrieve them back from WD hard drive.
Step 2. Reformat Western digital hard drive using disk management tool
After restoring all your data, you can try to reformat WD external hard drive using disk management tool to fix the 'No writable WD SmartWare partition found' issue.
1. Open disk management tool.
- In Windows 7, right-click Computer, choose Manage > Disk Management.
- In Windows 8 and 10, Press Win+R key, in the Run dialog box, type diskmgmt.msc then press Enter key.
2. In the list of all available drives/devices, find the drive listing that corresponds to the one that you want to partition and format. It typically has a black bar indicating unallocated space.
3. Right-click on the black bar to see a menu of available options. Left-click on New Simple Volume.
4. The Welcome to the New Simple Volume Wizard will appear. Just follow the wizard to reformat the Western digital hard drive.
After finishing all the steps, you will find the bar of the Western Digital hard drive become blue and the drive will show Healthy. And you will no longer get the 'No writable WD SmartWare partition found' error message.
Knowledge Base

Frequently Asked Questions
| Important:This article is about removing the WD SmartWare 1.6.X software (This allows the user to backup their data, controls the drive lock function, and the drive label function) from the PC or Mac. It does not assist with hiding or removing the VCD. For assistance with doing this see Answer ID 3835: How to remove (disable/hide) the Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport |
Use of Third-Party Software or Websites
We may recommend use of software, information, products, or websites that are owned or operated by other companies. We offer or facilitate this recommendation by hyperlinks or other methods to aid your access to the third-party resource. While we endeavor to direct you to helpful, trustworthy resources, We cannot endorse, approve, or guarantee software, information, products, or services provided by or at a third-party resource or track changes in the resource. Thus, we are not responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource. WD recommends these resources on an 'as is' basis. When you use a third party resource, you will be subject to its terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource.
How To Open Wd Smartware
A third party utility may be used to uninstall WD Smartware in the event that Windows is unable to uninstall it. Please see Wise uninstaller
Wd Smartware For Macbook Pro
| Windows 10 | Click Here for Instructions (instructions will appear below this table) |
| Windows 8 | Click Here for Instructions (instructions will appear below this table) |
| Windows 7 & Vista | Click Here for Instructions (instructions will appear below this table) |
| Windows XP | Click Here for Instructions (instructions will appear below this table) |
| Mac OSX 10.5.x (Leopard), 10.6.x (Snow Leopard), 10.7.x (Lion), 10.8.x (Mountain Lion), 10.9.x (Mavericks), and 10.10.x (Yosemite) | Click Here for Instructions (instructions will appear below this table) |
Windows 10:
- Start by right-clicking on Start and selecting the Control Panel.
- Under Programs select Uninstall a Program.
- Find WD SmartWare in the list of programs and right click on it. Left-click on Uninstall on the menu that appears. Double-clicking on WD SmartWare will also uninstall it.
- Windows will ask if the user is sure they wish to remove WD SmartWare from the computer. Click Yes if the user wants to remove it, or No to cancel.
- A status bar will pop up while Windows configures the software. Wait until this bar completely fills (It may fill multiple times depending on how the system is configured).Note:
The user may receive a windows security message during this step asking if they wish to perform this action. Select Yes if this appears - WD SmartWare should now be removed. Check in the Uninstall a Program list to verify that it has been uninstalled.
- If an error message is received during this process, please Contact Us for additional assistance.
Windows 8:
- Start by opening the Control Panel.
- Under Programs select Uninstall a Program.
- Find WD SmartWare in the list of programs and right click on it.
- Left-click on Uninstall on the menu that appears.
- Windows will ask if the user is sure they wish to remove WD SmartWare from the computer. Click Yes if the user wants to remove it, or No to cancel.
- A status bar will pop up while Windows configures the software. Wait until this bar completely fills (It may fill multiple times depending on how the system is configured).Note:
The user may receive a windows security message during this step asking if they wish to perform this action. Select Yes if this appears - WD SmartWare should now be removed. Check in the Uninstall a Program list to verify that it has been uninstalled.
- If an error message is received during this process, please Contact Us for additional assistance.
- Start by opening the Control Panel.
- Under Programs select Uninstall a Program.
- Find WD SmartWare in the list of programs and right-click on it.
- Left-click on Uninstall on the menu that appears.
- Windows will ask if the user is sure they wish to remove WD SmartWare from the computer. Click Yes if the user wants to remove it, or No to cancel.
- A status bar will pop up while Windows configures the software. Wait until this bar completely fills (It may fill multiple times depending on how the system is configured).Note:
The user may receive a windows security message during this step asking if they wish to perform this action. Select Yes if this appears. - WD SmartWare should now be removed. Check in the Uninstall a Program list to verify that it has been uninstalled.
- If an error message is received during this process, please Contact Us for additional assistance.
- Start by opening the Control Panel.
- If the screen looks like the image below click on the Switch to Classic View link in the upper right hand corner of the screen. Otherwise skip to step 3 below.
- Find 'Add or Remove Programs' in the list of options and double click on it.
- Find WD SmartWare in the list of programs and click on the Remove button.
- Windows will ask if the user is sure they wish to remove WD SmartWare from the computer. Click Yes if the user wants to remove it, or No to cancel.
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- A status bar will pop up while Windows configures the software. Wait until this bar completely fills (It may fill multiple times depending on how the system is configured).
- WD SmartWare should now be removed. Check in the 'Add Remove Programs' list to verify that it has been uninstalled.
- If an error message is received during this process, please Contact Us for additional assistance.
- Start by opening Finder with the WD External Drive (including WD SmartWare) attached to the Mac.
- Select the WD SmartWare Virtual CD from the list of attached drives.
- Open the Extras folder on the VCD.
- Find the WD SmartWare Uninstaller.app icon and double-click on it.
- The uninstaller will ask if the user wishes to remove WD SmartWare. Click Yes if it wants to be removed, or No to cancel.
- A password prompt will show. Enter the username and password of an administrator account for the Mac. If there is only one user on the Mac enter the username and password usually used to log in.
- A reminder will be received that a reboot of the system is needed. Simply select OK on this prompt.
- On the following screen select Exit to close the uninstaller. WD Smartware should now be removed from the system.
- Reboot the system when the installation is complete.
- If an error message is received during this process, please Contact Us for additional assistance.
